Information We Collect
We collect the following information to provide our services:
- Google Business Profile review data, including review content, star ratings, and timestamps
- Business name and contact information
- OAuth tokens for accessing the Google Business Profile API (stored securely and never shared with third parties)
All data is collected through secure API connections and stored in encrypted databases.
How We Use Your Information
The information we collect is used exclusively to provide our reputation management services:
- Monitoring your Google Business Profile for new reviews
- Drafting professional responses to reviews
- Presenting drafted responses for your approval
- Posting owner-approved responses to your Google Business Profile
No response is posted without your explicit approval. You maintain full control over all content published on your behalf.
Google API Services
Aegis Reviews uses the Google Business Profile API to access review data and post responses on behalf of authorized users. Our use of Google APIs complies with the Google API Services User Data Policy, including:
- Limited use of data only to provide our stated services
- Protecting collected information from unauthorized access
- Not sharing user data with third parties except as necessary to provide the service
- Allowing users to control and delete their data at any time
Data Retention
We retain your data only for as long as necessary to provide our services. Upon account termination, you may request deletion of your data. All personal data is deleted within 30 days of receiving a valid deletion request.
To request account termination and data deletion, contact us at privacy@aegisreviews.com.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you, and to opt out of marketing communications at any time. To exercise any of these rights, contact us at privacy@aegisreviews.com. We respond to all legitimate requests within 30 days.
Contact
For questions about this privacy policy: privacy@aegisreviews.com